Terms & Conditions GCup Online

Welcome to gcup online. These terms and conditions ("Agreement") govern your use of the gcup online website, accessible at gcuponline.net, and all services provided through it. This document constitutes a legally binding agreement between you ("User" or "Member") and gcup online ("Company", "we", "us").

By accessing, registering for, or using any part of the gcup online platform, you acknowledge that you have read, understood, and agreed to be bound by all terms and conditions set out in this document. If you do not agree with any part of this agreement, please stop using the gcup online platform immediately.

To register for and use gcup online's services, you must meet all of the following eligibility criteria:

• Aged 18 years of age and above on the account registration date.
• Be a resident of or physically located in Malaysia when using the gcup online platform.
• Has never had a gcup online account terminated or suspended previously due to a terms violation.
• Not a citizen or resident of a country where online gambling is fully prohibited by law.
• Fully legally capable of entering into a binding agreement.
• Not acting on behalf of a third party or employer in any professional capacity while playing.

Gcup online reserves the right to request proof of identity at any stage to verify your eligibility. This includes a copy of your Malaysian identity card (MyKad), a utility bill, or other relevant documents as part of the Know Your Customer (KYC) process.

Each individual is permitted to hold one gcup online account only. Holding multiple accounts is strictly prohibited and may result in all associated accounts being terminated without notice, including the freezing of all account balances.

Account Security Responsibilities

You are solely responsible for keeping your gcup online account password and login credentials confidential. gcup online will not be liable for any losses arising from unauthorised access to your account as a result of your own negligence.

• Use a strong, unique password for your gcup online account.
• Do not share your login credentials with anyone, including family members.
• Log out of your account after every session, especially on public devices.
• Enable two-factor authentication (2FA) for added security.
• Contact the gcup online support team immediately if you suspect your account has been accessed without your authorization.

Accurate Account Information

You must ensure that all information provided during registration and in your gcup online account profile is accurate, current, and complete at all times. The full name registered must match the name on your official identification document, as this will be used during the withdrawal verification process.

Accepted Deposit Methods

Gcup online accepts deposits via the following local Malaysian payment methods only:

• Touch 'n Go eWallet – instant deposit, processed within 1–2 minutes
• GrabPay – instant deposit, processed within 1–2 minutes
• Boost – instant deposit, processed within 1–2 minutes
• ShopeePay – instant deposit, processed within 1–2 minutes
• DuitNow – real-time deposits via the Malaysian banking network
• FPX (Maybank2u, CIMB Clicks) – direct transfer from a Malaysian bank account

The minimum deposit for a gcup online account is RM30 per transaction. No maximum deposit limit is set, though transactions exceeding a certain threshold may require additional verification.

Withdrawal Process

The minimum withdrawal amount is RM50 per transaction. All withdrawal requests will be processed within 24 business hours, subject to successful identity verification. gcup online reserves the right to request additional supporting documents before approving any withdrawal for Anti-Money Laundering (AML) compliance purposes.

Currency

All transactions on the gcup online platform are conducted in Malaysian Ringgit (RM / MYR) only. No other currency is accepted or processed.

Gcup online offers various bonuses and promotions to members from time to time. All gcup online promotional offers are subject to the specific terms stated alongside each respective promotion.

General Bonus Terms

• All bonuses must meet the rollover (wagering requirement) set out before any withdrawal can be approved.
• The gcup online welcome bonus is subject to rollover requirements 10x of the total deposit plus bonus amount.
• Each member is entitled to the welcome bonus once only.
• Bonuses cannot be transferred between accounts or redeemed directly for cash.
• Gcup online reserves the right to void bonuses where there is evidence of misuse or abuse.
• If a withdrawal is made before the rollover requirement is met, gcup online reserves the right to deduct the relevant bonus amount from the withdrawal.

All games available on the gcup online platform — including slots, baccarat, roulette, table games, Sports Betting (Malaysia Super League, EPL), badminton, e-sports, and live matches — are subject to their respective game rules as stated in the relevant game sections.

• All game outcomes on gcup online are final and binding after the round or match has ended.
• Gcup online uses a certified Random Number Generator (RNG) for all applicable games.
• In the event of a technical disruption during a game session, gcup online reserves the right to void or replay the affected round at the company's sole discretion.
• Bets placed cannot be cancelled by the player once the game has started.
• Gcup online reserves the right to adjust minimum and maximum bet limits on any game at any time without prior notice.

For live Sports Betting, gcup online reserves the right to suspend or void betting markets in the event of technical disruptions, match suspensions, or circumstances beyond gcup online's control.

Gcup online maintains a fair and safe playing environment for all members. The following conduct is strictly prohibited on the gcup online platform:

• Use of automation software, bots, scripts, or other technological tools to play or interact with the gcup online platform.
• Any attempt to hack, breach, or interfere with gcup online's security systems.
• Collusion between players — any form of cooperation or alliance to gain an unfair advantage.
• Money laundering or the use of funds from illegal sources for deposits.
• Registering multiple accounts to take advantage of gcup online bonuses or promotions.
• Exploiting any bugs or technical vulnerabilities in the gcup online system.
• Spreading false or defamatory information about gcup online.
• Using the gcup online platform for any fraudulent or unlawful activity.

Any breach of these rules will result in immediate action, including account suspension or termination, freezing of funds, and reporting to the relevant authorities where necessary.

Gcup online reserves the right to suspend or terminate any member account at any time and for any reason, including but not limited to:

• Violation of any part of these gcup online terms and conditions.
• Confirmed evidence that a player is under 18 years of age.
• Suspected or confirmed fraud, money laundering, or other illegal activity.
• A closure request submitted by the player themselves.
• Instructions from regulatory authorities or law enforcement agencies.

If your gcup online account is terminated due to a terms violation, all bonus balances will be forfeited. For real funds (non-bonus balances), gcup online will review the case before making a decision on the withdrawal.

You may request to close your gcup online account at any time by contacting our customer support team. Account closure requests will be processed within 5 business days.

Gcup online provides this platform on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, gcup online hereby disclaims all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Gcup online shall not be liable under any circumstances for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or any other intangible losses arising from the use of the gcup online platform.

Gcup online takes your privacy seriously. The collection, use, and protection of your personal data is governed by our Privacy Policy gcup online, which forms part of these terms and conditions.

By registering a gcup online account, you agree that we may process your personal data for the following purposes:

• Management and maintenance of your account.
• Processing of deposits, withdrawals, and other financial transactions.
• Identity verification (KYC) and Anti-Money Laundering (AML) compliance.
• Improving gcup online services and the user experience.
• Communications relating to promotions and the latest offers (you may opt out at any time).
• Compliance with all applicable legal and regulatory requirements.

Gcup online will not sell or disclose your personal data to third parties without your consent, except as required by law or as stated in our Privacy Policy.

Gcup online is fully committed to responsible gambling practices. We recognise that gambling can be addictive for some individuals, and we take this social responsibility seriously.

As a gcup online member, you have access to the following tools through your account settings:

• Daily / Weekly / Monthly Deposit Limits – set a limit on how much you can deposit within a specified period.
• Loss Limit – set the maximum loss amount you are comfortable with.
• Session Time Limit – limit the amount of time you spend in each gaming session.
• Self-Exclusion – suspend your account for a period of 1 week up to 6 months, or permanently.
• Reality Check – receive periodic reminders during your playing session.

If you or someone you know needs help with a gambling problem, please seek professional assistance. Visit the Responsible Gaming gcup online for more information.

Gcup online reserves the right to modify, update, or replace any part of these terms and conditions at any time at our sole discretion. Changes take effect immediately upon being published on the gcup online website.

Gcup online will endeavour to notify members of material changes via in-platform notifications or their registered email. However, it is your responsibility to review these terms and conditions periodically. Continued use of the gcup online platform following any changes constitutes acceptance of the revised terms.

If you have any questions, concerns, or feedback regarding these gcup online terms and conditions, please contact our team through the following channels:

• Support Email: support@gcuponline.net
• Live Chat: Available 24/7 directly on the gcup online platform
• Response Time: Within 24 hours for email enquiries, under 5 minutes for live chat

The gcup online customer support team is available to assist you in Bahasa Malaysia and is committed to handling every enquiry professionally and transparently.